TELEPHONY FOR YOUR BUSINESS

VoIP telephony

We design and install on-premises and cloud PBXs to organize calls, connect departments and serve your customers from one or several sites.

Professional takes a call on an IP phone at an office desk

A solution aligned with your operation.

Bring extensions, remote users and call-handling features together in a phone system sized for your operation. We assess your network, your existing equipment and the capacity for simultaneous calls.

Organized phone service with room to grow alongside your company.

PBXs and extensions

On-premises or cloud-hosted IP PBXs, phones and gateways for work teams and multi-site operations.

Organized call handling

IVR, call distribution and queues to send every call to the right team.

Users and supervision

Remote extensions, call routing, recording and call reports, depending on the features of the selected platform.

What your company receives.

  • Assessment of users, extensions, sites and simultaneous calls.
  • PBX design and specification of phones, gateways and connections.
  • Installation, extension setup and call-handling rules.
  • Call tests, documentation and guidance for managing the solution.

For businesses.

For companies that need to organize their phone service across departments, remote users or several branches.

How the solution connects · Conceptual diagram
  1. Customers and calls
  2. IP PBX and IVR
  3. Extensions and sites

Frequently asked questions about the service.

Are extensions and simultaneous calls the same thing?

No. Extensions identify users or devices; simultaneous calls indicate how many conversations the solution supports at once. Each capacity is sized separately.

What does a remote extension need?

A stable connection, a compatible device or app and secure access to the PBX. We check connectivity, voice quality and configuration before enabling it.

What happens if the internet or the power fails?

Continuity depends on the architecture. We assess backup power, alternative connectivity and call-forwarding options according to the needs of the project.

Let’s plan your project.

Share the location, the existing equipment and your company’s goals so we can prepare the technical assessment.

The scope, deliverables and terms of each project are detailed in the technical and financial proposal before work begins.